Dear Reader,
January represents a beginning for many of us. For me a new year deserves a
gentle, slow beginning, and I imagine many take time to reflect, dreaming about
goals to pursue, and how to go after a vision of what will make this year unique
and special in our life. I hope the fictional story chosen here might inspire
you not in the "what" to achieve, but in the "how". And perhaps the real goal is
not the end goal, but the journey.
Enjoy the reading!
Isabel Rimanoczy
Editor
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Quote of the Month |
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| Issue 89 | The LIM Newsletter | January 2008 |
Many colleagues from his past
must have felt puzzled after
reading the cover story of
Newsweek that featured Steve as
the successful entrepreneur,
owner of the BU Tea Company. How
can TEA become the new big idea?
And how could it be STEVE who
was behind it? While
this may sound strange to those
who knew him from before, Steve
had always been a closet
adventurer.
He had always had a natural
curiosity and a drive to
explore – characteristic of true
adventurers, although they were
not manifest in his daily life.
Living in the suburbs of Dallas
and employed in the claims
processing department of a
regional insurance company, he
spent over two hours of his day
commuting and eight hours
analyzing complex claims and
bewildering paper trails. He had
developed a notable technical
expertise for his job, so much
so that he was frequently
consulted by his colleagues. But
beyond that, he didn't present a
vivid figure to his colleagues.
There was not much socializing
in this office, no happy hours
or birthday dinners. People
shared simple pet or kids
stories, but since he didn't
have a pet or kids Steve didn't
participate in those chats.
However, he loved to travel. He
was ingenious in his ability to
combine internet offers, exotic
destinations, national holidays
and vacation days to make the
most out of trips, and he made a
point to never visit a place
twice. While he didn't talk much
about his trips either, his
colleagues were aware that he
made "strange trips" all the
time.
It all began at the end of one
of his trips, as he lay awake
during a long overnight flight.
He began to wonder what it was
that he so much enjoyed about
his trips. Was it the unfamiliar
context? Different languages and
customs? Different faces, foods?
New landscapes or a new pace to
life perhaps? The unaccustomed
features of the people and their
unfamiliar habits? He made a
mental slideshow montage of his
most enjoyable snapshots and
came up with quite a collection.
He saw himself sitting on the
ground at the entrance of the
airport, enjoying the last rays
of sun before flying back to
winter. He relived a wonderful
dinner visiting with a local man
who didn't speak more than a
handful of words in English –
and himself not able to say a
full phrase in Korean. He saw
himself balancing on the steps
of an overcrowded bus, grasping
hold over someone's shoulder
onto something to avoid falling
off. He revisited the mornings
when he set the alarm clock so
as not to miss the sunrise on
the sea, and the afternoons
spent watching people walk by
and exchanging smiles with them.
What did all these moments have
in common? He realized that it
was not about the new contexts
in which he was finding himself,
but it was about him. About
changes within him. He was doing
unusual things, which would be
unthinkable at home. For
instance, he couldn't imagine
himself sitting on the ground
anywhere in his own city, nor
approaching a stranger in a
restaurant, and even less having
a dinner conversation with
someone when neither one spoke
the other's language. He
couldn't picture getting into an
unsafe crowded public
transportation, or getting up
earlier than he had to just to
experience a different sight. I
wouldn't do that, he said to
himself.
Yet he found himself holding on
to these feelings of wonderment
in such a way that he didn't
want to go to sleep for fear of
losing them.
Why is it that I am able to do
"unthinkable things" when I'm
away, he wondered. What is this
delicious sensation of freedom,
of being open to surprises? Is
it because I am a stranger in
other places? Maybe it's
because I become a person no one
knows and no one has any
expectations about how I'm
supposed to react, behave?
So he began to imagine how it
would be if he could prolong
those feelings, so that they
lasted well into the first week
back home. And he reasoned that
if his enjoyment was not about
the unfamiliar places, but about
the changes they fostered in
him, it would be possible to
hold onto those feelings, since
he was carrying himself around
wherever he went!
The first glimpse came to him as
he was sipping the tea served at
his in-flight breakfast. He said
to himself: What if this were a
magic tea, a tea that could
prolong my new state of mind for
a few days more, a week perhaps?
If it is indeed, all about me,
let's imagine that drinking this
tea will have the effect of
extending my new insights beyond
my return home. Or I could
prepare this tea each time I'm
about to forget my experiences,
and thus ensure I retain that
way of seeing, perceiving,
thinking, and being.
The rest of the story is known.
Steve began in a small way with
some samples of a scented herbal
tea he mixed himself, and shared
his dream with some others who
invested in a good marketing
campaign. The BU Tea was
initially launched in US
airports, where travelers were
invited to try this tea that
would awaken their playful,
curious, and upbeat aspects of
themselves, and maximize their
travel experience. The
Traveler's Tea, as it was
called, soon became popular, as
people tried it and reported on
its liberating effects. They
found that sipping a cup before
going on their trip had indeed
altered their state of mind and
attitude during the journey!
They mentioned experiencing
surprises at every turn, meeting
special people, feeling a new
lightness inside themselves.
Steve and his colleagues put out
the new product for sale, and
their website launched the
Traveler's Tea Community, a blog
where everyone could post their
experiences and stories. Hotel
owners reported a significant
decrease in guests' complaints,
airlines provided unofficial
statements about passengers
dealing better with delays and
lost baggage, and although no
scientific research was
conducted, people described a
more relaxed and positive
attitude among travelers – both
themselves and others.
It actually was a blogger who
asked why this tea was not
available in stores outside
airports, which resulted in the
consumer explosion of the
Traveler's Tea. The increased
sales volume resulted in lowered
prices, which made it even more
attractive for those who hadn't
tried it yet. The FDA started an
investigation to audit the
chemical components of this
infusion, only to find that it
was a natural herbal product,
with no additives. Steve smiled
when asked about by journalists
about the FDA intervention. He
knew what was behind the magic.
It was simple – BU.
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1 Special thanks to Pablo Altieri who inspired this story
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If you want more triggers for reflection, visit http://isabelrimanoczy.blogspot.com. |
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